[in a discussion about whether customers complain to service providers that
 give them bad service]

A few years ago, Burger-King was my favorite fast-
food joint (in Israel). Then they did changes that pissed me off, and I
and a bunch of friends simply took our business (stomach, in this case)
elsewhere. I never bothered writing Burger King a letter of complaint, and
they never knew that they did something wrong. These days the papers are
filled with stories of Burger-King (Israel) going bankrupt - and I have to
say I was not surprised.

-- 
Nadav Har'El                        |        Sunday, Feb 9 2003, 7 Adar I 5763